AI Solutions Engineer

About the Role

Join a leading Managed IT Service Provider to drive AI innovation. In this role, you'll design and implement AI solutions that boost efficiency, automate processes, and deliver real business value for the organisation and its customers.

Role Details

• Work Arrangement: Fully Remote
• Type: Full-Time Contract
• Duration: Minimum 12 Month Contract

Key Responsibilities

• Guide leadership on AI trends and opportunities.
• Analyse business processes to identify AI automation potential.
• Design and deploy AI solutions using tools like Microsoft Copilot and custom LLMs.
• Engage clients through workshops and demos to showcase AI benefits.
• Monitor and optimise AI implementations for ongoing improvement.

Competency Profile

• Strong communication to explain technical concepts simply.
• Process-driven with excellent organisation.
• Ability to manage multiple projects effectively.

Required Skills & Experience

• 3+ years in AI development or automation engineering.
• Experience creating workflows and automations for efficiency.
• Proven client-facing role in technical consulting.

Required Technical Skills

• AI/ML tools and LLMs.
• Hosting custom LLMs (e.g., Meta LLaMA, Google Gemma).
• Microsoft Copilot and M365 integrations.
• AI-powered RMM/PSA workflows (e.g., NinjaRMM, Datto, Kaseya).
• ChatGPT and custom GPTs.
• Workflow automation platforms (e.g., Hatz, REWST, n8n).
• Experience in self-hosted LLMs in own environment and familiarity with hosted servers.

Optional Technical Skills

• RMM/PSA tools (e.g., Ninja, ConnectWise).
• SharePoint, Teams, and Microsoft 365 automation.
• Certifications such as:
  • Microsoft AI-102 / AI Engineer Associate
  • Data & AI-related Microsoft certifications
  • Automation platform certifications (REWST, n8n, etc.)

Benefits offered by client on successful probation:

• Annual leave
• Commission: 1% of Gross AI sales

Shift is from 08:00 to 17:00 America/New_York time.